AirTight FaciliTech Company Blog

The Risks of Slow Commercial HVAC Service Response Times

Published: July, 27 2016

Written by AirTight FaciliTech

The Risks of Slow Commercial HVAC Service Response TimesThe very best scenario for any commercial building owner or facility manager is that you never have to worry about your building’s HVAC system. It just keeps on running smoothly and performing well, seemingly on its own.

That’s our goal for every one of our customers throughout Charlotte and the Carolinas, and one of the main reasons we encourage every building owner to invest in a planned maintenance program that can make that dream scenario a reality. But, living in the real world, we have to realize that, even with meticulous maintenance efforts, mechanical systems do occasionally break down with no way to predict or avoid it.

That’s where emergency HVAC repair services come into play.

But should you really call just any HVAC repair company to come take a look at your system when you’re in a pinch? The truth is, not all commercial HVAC companies are the same.

The risks of slow response

When it comes to emergency commercial HVAC service, we’ve invested heavily in having the talent and the technology available 24/7 to ensure every emergency repair is handled quickly, efficiently, and accurately any time of the day or week, regardless of the circumstances. For mission critical facilities, the need for seamless operation is even more of a priority. 

Not all HVAC technicians are capable of providing this service. We’ve put major focus and resources into this aspect of our service offerings because we realize that when a commercial HVAC system goes down, it’s not just a minor inconvenience. In fact, there are some very real (and very costly) risks that can present themselves when the system goes down, and they increase with each minute that goes by without a resolution:

1. Costly downtime

In manufacturing, industrial settings, and other large scale operations, an HVAC failure can require some or all of a facility to shut down until the situation is fixed. In other cases, certain parts of the normal daily production schedule may need to be adjusted or paused, creating bottlenecks elsewhere and slowing down the entire process.

In either case, any significant downtime costs the company money. The deficit continues to pile up until the HVAC system is fixed and the facility is able to get back to operational conditions.

2. Poor energy efficiency = higher energy costs

Even if a particular facility’s circumstances don’t require a complete or partial shutdown due to the HVAC system failure, there’s a very good chance the outage will have a significant impact on the building’s overall energy efficiency and energy usage during the span of the issue.

With energy costs continually rising and commercial buildings’ HVAC systems accounting for nearly half of their energy usage, this can also be an expensive situation.

Learn more about creating an energy efficiency plan for your building.

3. Further damage to other HVAC parts

When a portion of the HVAC system goes down or begins to struggle, it places strain on the entire system. For short periods, this may not be a serious issue. But if the system needs to remain operational under suboptimal conditions for long, it can have a detrimental impact on other parts of the system that would otherwise have lasted much longer.

Considering the high capital expenditures involved in replacing and repairing major commercial HVAC components, reducing the expected lifespan of even smaller parts is a huge waste of money.

4. Damage to other sensitive equipment in the building

An HVAC outage can lead to costly damage to other building assets as well. Especially, in commercial facilities with a large amount of sensitive electronics, chemicals, or other temperature and moisture-sensitive equipments or supplies. The longer the repair remains undone, the more potential damage can occur.

5. Loss of productivity and frustration

Finally, we can’t discount the human factor: Assuming the circumstances do not require the entire facility to shut down and be evacuated, it can be a major challenge to maintain normal work throughout the situation. When employees or tenants try to be productive in uncomfortable surroundings, they have a difficult time.

Studies show that productivity drops across the board when people are uncomfortable in their work environments. Likewise, tenant satisfaction drops dramatically if their homes or offices are unbearably hot or otherwise uncomfortable.

For all of these reasons, we realize that a commercial HVAC repair issue is not just an inconvenience. It’s a potentially huge drain on a building owner’s income, the company’s workload, and employee satisfaction.

If you’re unhappy with previous emergency repair turnaround time you’ve experienced from other vendors, we encourage you to contact us at AirTight FaciliTech. From emergency situations to planned maintenance, our Charlotte HVAC company is to help immediately.

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