Your commercial facility’s HVAC system helps protect the building itself and every piece of equipment or product inventory inside it. It’s also vital to the health, comfort, and productivity of every person working inside the building. And, as facility owners know, the HVAC system is an expensive building component to replace.

For all these reasons, it’s important for you, as a commercial building owner or facility manager, to be particular about who you choose to work on your HVAC system - from the simplest maintenance task to the most involved upgrade or replacement.

If the technicians working for your commercial HVAC service provider don’t meet the following important qualifications, you may be setting yourself up for expensive disappointment down the road:

Continually educated

The commercial HVAC industry is constantly changing. Technology improves, new equipment is designed, and better processes are developed often. It’s important that the team you trust to service your building’s system stays on top of these changes with continuing education that all of their technicians receive regularly.

While some companies with one or two field technicians may have talented and experienced people doing the work, their limited scale often means that schedules are full addressing current needs. Unfortunately, ongoing education will often take a backseat to earning income and growing the business.

At AirTight FaciliTech, our commercial HVAC technicians have access to one of the leading educational programs available in the industry through the Service Logic team of companies. And our team is large enough and diverse enough that we can schedule ongoing education into every technician’s schedule regardless of ongoing workload. It’s that important.

Experienced

Of course, every technician needs to start somewhere and many companies have employees with various years of experience in the industry. But, the real question when it comes to experience is, how much importance does your HVAC provider put on support and education?  

At AirTight FaciliTech, we have a diverse team of both seasoned and new HVAC technicians.  For those with less experience, we focus on educating employees thoroughly and providing them with a wide range of experience under controlled situations. This is accomplished by partnering newer technicians with more experienced technicians for direct on-the-job training and monitoring.

Engaged in the work

It can be disconcerting for building owners to work with a service technician who is uninformative and unengaged when maintaining or repairing expensive and vital equipment. When it comes to the complexities of an HVAC system, it’s essential to work with a company that can help empower facility managers to understand and have confidence in the work being done.

At AirTight FaciliTech, all of our technicians are local to the greater Charlotte area. They care about what happens here: the local economy, the local environment, and the success of local businesses like yours.

So, if you’re currently working with a Charlotte commercial HVAC provider that sends out technicians who don’t quite measure up to the level of current industry knowledge, experience, and friendly engagement your staff and facility deserves, contact AirTight FaciliTech to find out how we can help and learn how to avoid to common HVAC repair scenarios.